Job description:
Full-Time: Are you passionate about integrative health and wellness? Do you love connecting with people, creating exceptional customer experiences, and helping a small clinic grow through sales and community engagement?
We’re looking for an enthusiastic, organized, and self-motivated Front Office Receptionist / Office Manager to lead our Cedar Rapids location.
This role is ideal for someone who is not only detail-oriented and friendly, but also has a strong drive for sales growth, client follow-up, and local networking.
Key Responsibilities Daily Operations & Client Experience:
- Open clinic and prepare treatment rooms (HBOT, Sauna, Foot Detox)
- Ensure bathrooms and front entry are clean and stocked
- Manage laundry and linens as needed
- Check voicemails and respond to inquiries promptly
- Schedule clients for services and answer questions about treatments
- Check out clients and handle supplement/product purchases
- Provide a welcoming, high-touch client experience
Sales, Marketing & Growth Initiatives:
- Conduct proactive follow-up calls for optimal client experience and retention
- Educate clients on service offerings and recommend appropriate treatments
- Attend local networking events to increase brand awareness and generate referrals
- Collaborate with leadership to implement marketing promotions and patient engagement strategies
We’re Looking for Someone Who:
- Is passionate about integrative/functional health and wellness Is naturally outgoing and thrives in a client-facing role
- Is comfortable discussing services, pricing, and making personalized recommendations
- Is highly organized, a quick learner, and can manage multiple tasks efficiently
- Has a growth mindset and is eager to help expand our Cedar Rapids clinic
- Has experience with front office work, customer service, or clinic reception (preferred)
What We Offer:
- A supportive, mission-driven team focused on healing and transformation
- Opportunity for growth and leadership within the clinic.
- Benefits Package including:
- 401k, PTO, Maternity Leave, Discounted Health Insurance
- Discounted wellness services and supplements
Hours & Compensation:
Monday – Friday: 9am-5pm with some flexibility
Starting pay between $18-$21/hour depending on experience